Table of contents

Technical Support

Learn more about the inner workings of our products

For a full set of technical documents such as Specification Sheets, Homeowner's Guide (including Care & Maintenance), Installation Guides, Warranties and Certificates please use the PRODUCT DOCUMENTATION button on individual product pages to download your requirements.


Perrin & Rowe Care & Maintenance Guide
Perrin & Rowe General Installation Guide
Hawthorn Hill Care & Maintenance Guide
Hawthorn Hill General Installation Guide
Acquello Care & Maintenance Guide
Acquello Installation Guide

All our plumbing products are supported locally with parts and spares. If you have a service issue or require support please contact us below:


The only dumb question is the one that isn't asked. Any time of day please contact our whizz Stephan Marshall 021 905 905 or submit form below:

Get technical support

Customer Service Technical Support

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