Table of contents

How to Buy


Use this website to create 'MY LIST' of products for your project. Submit it to us for consultation and we will contact you promptly to consult on your selection, produce a formal quote, advise on stock availability and progress the project further. Phone our friendly team for assistance at any time.


Basins, baths, toilets and fireclay sink deliveries incur a freight charge per consignment, which varies depending on your location. Delivery costs will be quoted at the time of invoice and will stipulate the delivery mode. Where possible, please advise final delivery locations and any access considerations at the point of ordering.


We offer free shipping on Perrin & Rowe tapware and on hardware.


Once you have placed your order, we will issue an order confirmation and require a 50% deposit to confirm the order, with the balance payable prior to delivery. Payment can be made by cash, credit card, or by bank transfer.


We reserve the right to alter our pricing at any time, and only a formal quote issued by In Residence sets your purchase price. You have 30 days to purchase your goods at that price, after which we reserve the right to alter our pricing as the market demands.


All our products are made to order, with an approximate  8-10 week lead time on standard items, and longer for specialty items. However, we endeavor to stock many of our most popular Perrin & Rowe tapware items, which can be dispatched without delay.

Please read our Terms & Conditions for full details.

Sign up to our newsletter to be in the running. Terms and conditions apply.

  1. Sign up for regular news & inspiration!

    Go in the draw to win $500 store credit. Terms & Conditions apply.