Table of contents

Hawthorn Hill - Gold

Finish Code: IG

GOLD FINISH

THE NATURE OF GOLD FITTINGS

Hawthorn Hill products are manufactured by skilled craftsmen in their factories in England.  Gold is a soft toned, shiny finish which is applied over Nickel.  Gold electroplated products are made with real 24 carat gold and as such, this a soft finish which should be treated like a piece of fine jewellery. Traditionally chosen for more classical settings, Gold is now seen in contemporary interiors also.

INSTALLATION

IT IS IMPORTANT the plumber uses clean hands or gloves when installing your fittings and cleans off any plumbing product.  Ask them to cover the fittings if they are installed before the room is finished, to avoid splatters from paint or commercial cleaning products and to avoid scratching from tools or building materials. NB: Paints continue to cure for a few days - vapours released during this process can sometimes cause metal finishes to discolour or tarnish. It is best to wait until no paint odour can be detected before installing plumbing trim pieces.

CARE & MAINTENANCE

Gold plated products contain real Gold in the coating and being the softest finish, should be treated as you would treat any piece of fine jewellery. They should only be cleaned with warm water and a mild pH-neutral liquid soap and dried with a chamois leather cloth. Gold plating can be scratched and discoloured by chemicals contained in some soaps and lotions and the finish on a frequently used fitting may over time wear on the handle where it is frequently touched.

FINISHES WARRANTY

These products are manufactured in brass by craftsmen in its factory in England. Some minor imperfections in the materials and finish are not defects, but a feature of a handmade product.

Due to the greater level of care and maintenance required, this Gold finish is warranted against manufacturing defects for a period of two (2) years from the date of purchase.

Paints continue to cure for a few days. Vapours released during this process can sometimes cause metal finishes to discolour or tarnish. It is best to wait until no paint odour can be detected before installing plumbing trim pieces.

This finishes warranty is voided by:

  • Damage to finishes which arises from installation or post-installation use.
  • Failure to observe manufacturer’s care and cleaning instructions.
  • Damage to finishes by adhesives, sealants, paint or solvents used to remove them.
  • Damage to finishes by use of unsuitable cleaning agents or improper materials. These include cleaning agents containing acidic, corrosive, abrasive, citrus or alcohol-based substances or through scouring of a surface by abrasive cloths, sponge pads or similar.

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