Full installation instructions for all Perrin & Rowe products are supplied inside each product box. You may also find our product specification sheets to be useful, and these are available by clicking on the link found on each individual product page.
If the further information below does not answer your query, please contact us.
What size holes do I need for Perrin & Rowe taps?
Please consult the installation instructions supplied with your products or, alternatively, the product’s specification sheet which can be found on the individual product pages of this website. If you are unsure or have any further queries, please contact us.
We offer the following guidance on our bridge-style kitchen taps:
• The Io and Provence kitchen taps requires two 25mm diameter holes spaced at 200mm (centre to centre of the holes). For a spray rinse Io or Provence tap, an additional 30mm diameter hole will be needed for the spray.
• The bench mounted Ionian kitchen tap requires two 25mm diameter holes and can accommodate hole spacing from 140mm to 260mm (centre to centre of the holes). For optimal presentation we recommend spacing of 200mm with the legs directed backwards behind the tap body. For a spray rinse Ionian tap, the legs are straight and require 200mm hole spacing (centre to centre) and an additional 30mm hole will be needed for the spray (click to view specification sheet).
• The wall mounted Ionian kitchen tap requires two 25mm diameter holes which must be 200mm apart (centre to centre of the holes).
What happens if my bench-top is thicker than normal?
Single hole taps are supplied standard with a fitting to allow for a bench-top with a maximum thickness of 40mm. This can however be extended to accommodate a benchtop thickness of up to 120mm with our monobloc tap extension kit.
Do I need a Registered/Licensed Plumber to install my Perrin & Rowe tap?
Yes. We highly recommend having a Licensed Plumber install your tap.
Incorrect installation may damage your tap and could invalidate your warranty.
Your plumber should follow the installation instructions enclosed with the product, which contain essential information including: the maximum allowable water pressure, the need to fit in-line strainers on the hot and cold inlets, and a reminder to flush all plumbing lines before installing taps.
Does In Residence offer an installation service?
No, we do not install. Please note that you need to have a Licensed Plumber to install tapware in your home, both for your family’s safety and to protect your warranty.
Do I need to retain the packaging?
There should be no need for you to retain the product packaging. However, if your tap is supplied with a box spanner (a metal tube of approx 15cm long), we recommend that it is attached to the underside of the tap in the under-bench cupboard so it is available should your tap ever need to be tightened on the benchtop or removed.
You must keep your receipt or other proof of purchase which you will need in the unlikely event of a warranty claim.