Sustainability

In Residence supports the development of sustainable business practices and takes pride in the positive environmental impact our products have throughout their manufacture, distribution, operation, maintenance and disposal process. We are committed to ensuring that our products comply with the principles of economic, social and ecological sustainability.

Our commitment to product durability, innovation and longevity means we only deal with the world’s leading manufacturers who source the finest raw materials, lead in innovative design and utilise and promote ecologically sensitive manufacturing processes.

WORKING CONDITIONS
In Residence does not source any product from countries with child labour, low wages, unsafe and unacceptable working conditions or extreme pollution of their environment.

HIGH QUALITY MATERIALS
Our tapware and accessories are manufactured from solid high quality brass to ensure durability and longevity. All scrap brass left over from machining process is recycled by the factory and the brass in all taps and other products which have fulfilled their useful life can be recycled for use again.

All tapware has been tested to comply with the Australia & New Zealand Standard AS/NZS 4020:2005 Testing of products for use in contact with drinking water to prove that drinking water drawn through a Perrin & Rowe or Triflow tap does not leach lead or hazardous chemicals into your drinking water.

DURABLE FINISHES
The finished coating our products is of a quality and thickness to ensure durability, which in turn guarantees the longevity of the product.

DESIGNED TO LAST
Products are selected that are designed to be classical in style so that the tap or accessory has minimal design obsolescence. These products assist to future proof the home and reduce its impact on the environment.

DESIGNED TO SAVE WATER AND ELECTRICITY
Flow reducers in kitchen and basin tapware and showers conserve water by reducing the amount of water flowing through these fittings. Under the Water Efficiency and Labeling Standards (WELS) scheme, our Perrin & Rowe and Triflow kitchen and basin taps have a Four Star 7.5 L/min rating while the showers have a Three Star 9 L/min rating.

German made ceramic discs in our taps reduce water leaks and are easily replaced by the homeowner, usually after many years of effortless and trouble-free use.

The shower outlets have flow reducers but are designed to ensure the shower is effective.

Most Perrin & Rowe and Triflow taps have twin levers or crossheads. Twin lever taps enable the accurate selection of hot or cold water as required. Single lever mixer taps waste electricity by continually drawing hot water, even when only cold water is needed.

Hawthorn Hill electric towel warmers have 100w thermostatically controlled elements to switch off when the towels are dry. These very high quality elements are easily replaceable to ensure a long life expectancy for the towel warmer. Hawthorn Hill towel warmers are made from brass to ensure that that they are fully recyclable when no longer required.

Hawthorn Hill hydronic towel warmers are fitted to recycling hot water systems and can be connected to wet-back or solar water heating systems.

OUR OFFICE PRACTICE
Our goal is to create great places to live and work, while also respecting and protecting our natural environment. Our ongoing commitment to corporate sustainability includes minimising the environmental impact of our office and warehouse products and practice. We strive to minimise waste through the principle of waste management:

Reduce: Purchases are only made when required and of the amount needed; purchases that reduce the use of materials/resources are favoured, for example products that have minimal packaging or duplex printers which print double sided.

Reuse: Wherever possible we use the same item more than once and extend the useful life of products and equipment via appropriate maintenance. We ensure all products are durable, have a long service life and are easy to maintain and upgrade.

Recycle:Wherever possible we purchase products that are recycled, re-manufactured or contain recycled materials, or that can be recycled or re-manufactured.

Zero Climate Change We purchase energy efficient products with the best energy rating available for the price. In addition to the operational energy performance, we consider the energy requirements of a product during its production, transportation and eventual disposal.

Paper: Where we can ascertain the source, we purchase paper from a sustainable resource. We only print essential email correspondence and encourage the use of a duplex printer to print both sides of the paper. Used printer paper is used for draft printing whenever this is possible and all waste paper is placed in the bin for council recycling.

Packaging: Packaging is kept to a minimum. The individual product boxes are recyclable. The large outer boxes are flattened and stored for re-use to send large orders. The shock-proof padding is recyclable at an approved recycling point. All timber and plastic pallets are reused for storage and transportation.

Transportation: Large orders from England are collated and transported as one shipment. This saves packaging and transport costs.

Brochures: Brochures, newsletters and advertising material are be printed on recycled paper or paper sourced from well managed forests. Our brochures are printed using vegetable based inks removing the need to clean the printing presses with the environmentally unfriendly chemicals and solvents needed for mineral inks.

Technology: Energy efficient lighting is used in all areas. Timers have been installed to limit the duration of display lighting. All computers and other electronic equipment will be treated with respect, serviced regularly for longevity and when no longer required, recycled responsibly.